Artificial intelligence is not yet at a point where it can replace psychologists!
In recent years, artificial intelligence (AI) has rapidly integrated into nearly every aspect of our lives, raising a key question in the world of psychology and therapy: “Can AI replace psychologists?”
Addressing this frequently asked question, Asst. Prof. Elif Kurtuluş Anarat, Head of the Psychology (English) Department at Üsküdar University, stated, “Artificial intelligence is not yet at a point where it can replace psychologists. What truly determines the success of therapy is empathy, human intuition, and the ability to establish a genuine emotional connection. AI can imitate these aspects to a certain extent, but it is impossible for it to form authentic empathy.”
Asst. Prof. Anarat emphasized, “AI literacy is essential. The therapists of the future must be individuals who know how to use technology ethically and in harmony with the professional codes of psychology.”
Üsküdar University Psychology (English) Department Head Asst. Prof. Elif Kurtuluş Anarat evaluated one of today’s most debated topics: the role of artificial intelligence in psychology and therapy.
Can artificial intelligence replace psychologists?
“The question of whether AI can replace psychologists is being asked very often today,” said Asst. Prof. Elif Kurtuluş Anarat. “At present, AI is not at a stage where it can take the place of psychologists. Being a therapist is not only about transferring knowledge or following a protocol. What truly defines therapy is empathy, human-specific intuition, and the ability to build a genuine emotional connection. While AI can mimic these to a certain degree, it cannot establish real empathy. Therefore, it would be more accurate to view AI not as a replacement for the psychologist, but as a supportive tool that can assist the therapeutic process.”
Human therapists build bonds based on warmth, trust, and empathy
Highlighting that the main difference between therapy conducted by human psychologists and AI-assisted therapy lies in “emotional depth,” Asst. Prof. Anarat explained: “A human therapist builds a bond with the client based on warmth, trust, and empathy. That bond alone has a healing effect. AI, on the other hand, may have advantages in terms of accessibility and practicality. Chatbots are available at any hour, they are fast, and relatively low-cost. However, they cannot provide the same level of insight, flexibility, and relational depth that a human therapist offers. Some studies have shown that individuals working with AI-based systems experience reduced anxiety levels, but the recovery rates in human-led therapies are significantly higher.”
AI is transforming, not replacing, the role of psychologists
Discussing how AI-supported psychological applications are transforming the field, Asst. Prof. Anarat stated: “It must be made clear that while AI provides certain conveniences in psychology, it cannot replace human psychologists. Yes, chatbots may be available 24/7, quick, and cost-effective, but they mostly offer superficial support. What truly heals is having a therapist who genuinely listens, feels the client’s emotions, and adapts to their needs. AI can imitate this human dimension, but it cannot genuinely recreate it.
This transformation actually makes the psychologist’s role even more important. Because now, it’s not only about conducting therapy sessions but also about guiding technology responsibly, maintaining ethical boundaries, and interpreting AI-generated data within a human-centered framework. Rather than pushing the profession of psychology into the background, AI reminds us that we are the irreplaceable human presence who builds a meaningful connection with the client.”
The risk of artificial intelligence making decisions alone during crises
Pointing out the current roles that artificial intelligence can assume in the field of psychological support and therapy, Asst. Prof. Elif Kurtuluş Anarat said, “At present, AI is mostly used in administrative processes. For example, it is quite practical for tasks such as scheduling appointments or taking notes. In addition, there are chatbots that apply cognitive behavioral therapy techniques for anxiety or depression. They can be successful in providing psychoeducation, tracking daily mood, and sending personalized reminders. However, during crisis moments, for instance, when dealing with a client at risk of suicide, it is extremely risky for AI to make decisions on its own. Therefore, these systems must always be used under human supervision.”
Artificial intelligence can mimic empathy through patterns, but it’s not genuine
Asst. Prof. Elif Kurtuluş Anarat noted that AI can imitate empathy through specific response patterns, adding, “In fact, some studies show that users perceive AI’s responses as more empathetic than those of human therapists. But there is a critical distinction here: this is a form of projected empathy, meaning the AI generates responses based on the user’s prompts and directions. In therapy, however, trust and healing occur when you know the person across from you truly feels your emotions. AI can come close to this, but it cannot reach the same authenticity.”
People can form bonds with ai, but only under therapist supervision
Addressing whether therapeutic trust and bonding can be established in human-machine interactions, Asst. Prof. Anarat said, “In the short term, yes, people can form a bond with AI. Sometimes this connection can make individuals feel supported. However, in the long term, there is a risk of developing a false sense of closeness. This could lead to negative consequences such as dependency, loneliness, or avoidance of real human relationships. Therefore, even if a sense of trust is formed with AI, its boundaries must be clearly defined and always monitored by a human therapist.”
AI is a tool, not a decision-maker
Responding to the question of who bears responsibility if AI gives an incorrect therapeutic suggestion, Asst. Prof. Anarat emphasized, “Responsibility should always rest with the human. AI is not a decision-maker; it is merely a tool. For this reason, therapists must be aware of the limitations of the systems they use, obtain informed consent from clients, and ensure data security. If an error occurs, responsibility lies with the therapist and the institutions that developed the system.”
Therapists of the future must be “AI Literate”
Asst. Prof. Anarat also stated that students should learn to see this technology not as a threat, but as a supportive tool when used correctly. “For this, AI literacy is essential. They must learn not only how AI works, but also its ethical boundaries, risks, and how to maintain a human-centered approach. The therapists of the future must be professionals who know how to use technology ethically and in alignment with the core values of their profession,” she concluded.
- Last News
- Prof. Nevzat Tarhan: “Measurable levels of antidepressants have appeared in the sewers of Istanbul”20 October 2025
- “Social media journaling” is an effective method for conscious use!18 October 2025
- 6 out of 10 internet users research products and brands!18 October 2025
- Artificial intelligence is not yet at a point where it can replace psychologists!17 October 2025
- Prof. Nevzat Tarhan: “I see the Palestinians as a profound global example…”16 October 2025
- Fake nails and permanent nail polish damage nail structure!15 October 2025
- Four Awards from TRT to Üsküdar’s Young Communicators!15 October 2025
- 1 billion people suffer from mental disorders! Narcissism is on the rise14 October 2025
- ISIP Delegation visited Üsküdar University14 October 2025
- Prof. Nevzat Tarhan attended the opening of the Üsküdar Book Fair14 October 2025